We Are Happy to Assist You

How do I get more information about an item before I place my order?

If you have any questions about a product, please feel free to reach out to our experts at 8884519099 Alternatively, you can also engage in a conversation with the chatbot located at the bottom right corner of the page.

Febonic offers a wide range of payment options to accommodate every need and offer maximum flexibility. The following payment options are currently available on Pepperfry:

• 1. Internet Banking. We have partnered with 57 leading banks in India.
• 2. Visa, Master, American Express and Diners Credit Cards.
• 3. Debit Cards issued by all leading banks in India.
• 4. Febonic Gift cards
• 5. Google Pay and UPI
• 6. No Cost EMI
• 7. Easy EMI Options by American Express, Citi, HDFC, Axis, HSBC, Kotak, Standard Chartered, ICICI bank,Yes bank, RBL, State Bank of India, and Induslnd credit card holders.
• 8. Debit Card EMI by Kotak, ICICI, Axis and HDFC
• 9. Bajaj Finserv
• 10. Online wallets - Mobikwik and Paytm

How do I track the progress of an order?

Once your order has been shipped, you will receive an email and an SMS notification with details of the order. You can track the shipment by clicking on the link provided in the email.

You can also track your order by visiting www.pepperfry.com and clicking on the Track Your Order link located in the upper right-hand corner of the website. From there, you can either login, or type in your order information to get tracking.

We offer a 7-Day Return Policy for all products.

Returns are accepted only for the following reasons:
1. Dead on Arrival
2. Incorrect Product
3. Expired Product

For Damaged and Incomplete Products, the claims are to be highlighted during the time of delivery or assembly(whichever is applicable). Kindly reject the delivery in case you come across such issues.

The time frame starts from the date the product was delivered as per the confirmation received from the logistics team or courier partners.

To raise a return request please follow these steps -
1. Login to Your Account > Go to the My Orders section in 'My Account'.
2. Click on 'Return This Product' next to the product name that you want to return.
3. Select the 'Reason' and upload the supporting images.
4. Write your comments in the dialog box provided and submit the request.

Our representative will call you within 48 hours. A reverse pick up will be initiated as soon as the refund complaint is validated.

We request you to retain all packing materials unless instructed otherwise by our team. Refunds will be processed only after we have collected the product(s).

Once the pickup is done, refunds will be processed within 48 hours. Depending on the mode of payment you used, banks and payment gateways usually take between 7 to 10 working days to credit the amount to your account.

How do I register myself as a merchant on Febonic?

The merchant registration process is pretty simple. We do not require any documentation for registration. Just click on the online registration form to register yourself as a merchant on Febonic.com.

Email Us - Retail@yewbelle.com

We have 18+ studios in 90 cities. The chances are high that we have a Studio in your City where you can see the furniture in person.
Find the nearest store on our website for Pepperfry Studio locations by clicking Find A Studio on the Top Row on the Febonic Website or “Visit our Nearest Studio”

Call US- 91-7709100929